CHILDREN & YOUNG PEOPLE’S CARE
Personalised support that helps young people feel safe, confident and independent
Flexible, person-centred care for children and young people, shaped around their individual needs, routines, communication, interests and aspirations.
SUPPORT THAT GROWS WITH THEM
Helping young people build confidence and independence
Every child and young person is different. Good support starts with understanding who they are, how they communicate, what helps them feel comfortable and safe, and the things they want to achieve.
At Angels Care Solutions, care is shaped around the individual rather than expecting the young person to fit around a standard service. We work with young people and their families to understand routines, strengths, preferences and support needs.
Whether support involves everyday personal care, communication, developing practical skills, getting out into the community or preparing for greater independence, our aim is to help each young person take part in life with as much choice, confidence and control as possible.
HOW WE CAN HELP
Support shaped around everyday life
Care can be adapted around the young person’s age, abilities, routines, communication needs and the outcomes they want to work towards.
Personal care & routines
Respectful support with washing, dressing, continence, positioning, eating, drinking and other everyday routines where these form part of the agreed care plan.
Communication & choice
Taking time to understand how the young person communicates and helping them express preferences, make choices and participate in decisions about their support.
Activities & community
Support to enjoy interests, attend appointments and access activities or opportunities outside the home in ways that are safe and meaningful.
Life skills & independence
Encouragement to develop practical abilities, confidence and greater independence at a pace that is appropriate for the individual.
Support for families
Dependable care that works alongside parents and carers while keeping the young person’s wishes, wellbeing and growing independence at the centre.
Complex support needs
Individually planned support for young people whose physical, health, communication or multiple needs require additional skill, consistency and coordination.
CHOICE, VOICE & CONTROL
Making sure the young person is heard
Children and young people should be involved in decisions that affect their everyday lives in ways that are appropriate to their age, understanding and communication.
We look beyond what someone may find difficult and pay equal attention to their abilities, interests, preferences and strengths. Support is then shaped to help the young person participate, make choices and exercise as much control as possible.
This can be as simple as choosing what to wear or how to spend an afternoon, or it may involve longer-term goals around communication, education, relationships, community life and independence.
That can include
- Understanding communication preferences
- Offering meaningful choices
- Using visual or communication aids where appropriate
- Recognising strengths and abilities
- Agreeing achievable goals together
- Supporting positive risk taking
- Encouraging independence
- Reviewing support as the person develops
FAMILIAR FACES MATTER
Trusted relationships can make a real difference
Children and young people can feel more secure when they know the people supporting them and understand what to expect.
Wherever possible, we aim to provide continuity so care workers can develop a detailed understanding of the young person’s communication, routines, positioning, preferences, behaviours, health needs and the things that help them feel comfortable.
That familiarity can help care become calmer and more predictable while enabling staff to recognise subtle changes that may be important to the young person’s wellbeing.
Our approach
- Get to know the young person
- Listen to families and carers
- Respect routines and preferences
- Match staff carefully
- Understand individual communication
- Promote choice and independence
- Provide familiar support where possible
- Review care as needs develop
WORKING WITH FAMILIES
Support built around the whole picture
Parents and carers often hold detailed knowledge about the young person’s health, communication, routines and what helps them feel safe. We value that expertise while ensuring the young person’s own voice remains central.
Listen first
We take time to understand routines, communication, likes and dislikes, sensory preferences, important relationships and anything that helps the young person feel comfortable and secure.
Work together
Where appropriate, care can be coordinated with families and the health, education and social-care professionals involved in the young person’s wider support.
Adapt as things change
Young people’s health, abilities and goals can change. Regular review helps make sure care remains safe, appropriate and focused on what matters now.
PREPARING FOR ADULTHOOD
Building skills for the next stage of life
Growing up brings change for every young person. For someone who receives care and support, the transition towards adulthood can also involve changes to education, health services, care arrangements, responsibilities and expectations.
Where appropriate, we can help young people gradually develop practical and social skills for greater independence while continuing to provide the level of assistance they need.
For some young people this may involve learning new daily-living or community skills. For others, independence may mean having greater choice, developing more effective ways to communicate or participating more actively in decisions while continuing to require substantial physical or personal support.
The goal is not to measure independence by how much assistance somebody needs, but to help each young person achieve as much choice, participation and control as possible.
SAFE & RESPECTFUL SUPPORT
Safeguarding is central to everything we do
Children and young people have the right to feel safe, respected and listened to while still having opportunities to participate, develop and experience everyday life.
Individual planning
Care plans and risk assessments are shaped around the young person’s health, communication, mobility, abilities and agreed support needs.
Trained staff
Care workers are expected to understand their safeguarding responsibilities and know how to recognise, record, report and respond appropriately to concerns.
Positive opportunities
We aim to manage risks proportionately so safety does not unnecessarily prevent young people from participating, learning and experiencing greater choice.
HOW SUPPORT STARTS
Getting to know the young person first
01
Talk
Tell us about the young person, the support you are looking for and what is most important to them and your family.
02
Understand
We get to know their needs, strengths, health, routines, communication, preferences, relevant risks and the outcomes they would like to work towards.
03
Plan
Where we can provide the appropriate service, support is agreed around the individual and care workers with suitable skills and experience are identified.
04
Review
We review how support is working and adapt it as the young person’s circumstances, abilities, health, preferences or goals change.
RELATED SERVICES
Other support that may be helpful
Home Care
Flexible care and practical support shaped around everyday routines, wellbeing and independence at home.
Complex & Specialist Care
Individually planned care for people who require additional skills, coordination or specialist support.
Supported Living
Personalised support focused on choice, everyday skills, independence and participation in community life.
COMMON QUESTIONS
Children & Young People’s Care FAQs
Who is children’s and young people’s care for?
Support may be suitable for children and young people who need assistance with personal care, everyday routines, mobility, communication, community activities, independence or other individually assessed needs. The service available will depend on the person’s circumstances and the scope of the relevant Angels Care Solutions registration.
Can you support young people with complex physical needs?
Depending on the individual assessment, the skills required and the service available in the person’s area, support may be provided for young people with substantial physical, mobility, communication or multiple support needs. We will discuss the required care carefully before agreeing a service.
How will you involve my child in their care?
We aim to involve the young person in ways that are meaningful and appropriate for them. This includes understanding how they communicate, recognising their responses and preferences and providing opportunities to exercise choice and control.
Will the same care workers support my child?
We aim to provide continuity and familiar care workers wherever possible. Reliable relationships can help young people feel comfortable and allow staff to develop a detailed understanding of routines, communication and support needs.
Can support take place outside the home?
Where appropriate and agreed within the care arrangements, support may include appointments, activities and participation in the local community.
Can you work with schools and other professionals?
Where relevant to the person’s care and with appropriate involvement and consent, we can work alongside families and the health, education and social-care professionals involved in their wider support.
Can you help a young person prepare for adulthood?
Where this forms part of their agreed support, care can focus on developing practical skills, communication, confidence, participation, choice and greater independence as the young person moves towards adulthood.
How do we know whether Angels can provide the care we need?
Contact our team and tell us about the young person and the support required. We will discuss their circumstances and establish whether the care falls within the services Angels can safely and appropriately provide in your area.
SUPPORT THAT STARTS WITH THE YOUNG PERSON
Tell us what would make a difference
Speak to our team about the young person, what matters to them and the support they need. We can discuss their circumstances and explain how Angels may be able to help.
Services are subject to individual assessment, local availability and the scope of the relevant Angels Care Solutions registration.