OUR CARE SERVICES
Care and support shaped around the life you want to lead
From everyday help at home to more structured and specialist support, Angels Care Solutions works with individuals and families to understand what matters and plan care around each person’s needs, strengths and choices.
SUPPORT BUILT AROUND YOU
Start with the person, not a standard package
No two people have exactly the same needs, routines or priorities. The right support depends on the individual, what they want to achieve and the areas in which help would make a meaningful difference.
We begin by listening and learning about the person’s strengths, preferences, communication, daily life, relationships, health, wellbeing and personal goals.
Care can then be planned around those circumstances, with the level and type of assistance kept under review as needs, wishes or confidence change.
We consider
- What matters to the person
- Existing abilities and strengths
- Daily routines and preferences
- Communication and cultural needs
- Health, wellbeing and identified risks
- Family and important relationships
- Personal goals and desired outcomes
EXPLORE OUR SERVICES
How Angels Care Solutions can help
Choose a service to learn more, or contact us if you are unsure which kind of support may be appropriate.
CONNECTION & CONFIDENCE
Companionship
Friendly, dependable company for people who would benefit from regular conversation, reassurance and support to remain active and connected.
Visits can be shaped around the individual’s interests and routines, whether that means spending time together at home, going for a walk, visiting local shops or taking part in a meaningful activity.
SUPPORT FOR YOUNG PEOPLE
Children & Young People’s Care
Flexible, person-centred support for children and young people, shaped around their individual needs, routines, communication, interests and aspirations.
Care can include help with everyday routines, personal care, activities, community participation and developing confidence and independence.
PERSON-CENTRED CARE
The service should fit the person—not the other way around
A service name describes the broad type of support, but it does not define the person receiving it.
Care should reflect individual routines, abilities, communication, culture, relationships and goals. It should also adapt when needs or circumstances change.
Our aim is to provide enough assistance to help the person remain safe and well-supported while preserving choice, dignity and independence.
Across our services, you can expect
- An initial conversation about what is needed
- Assessment before care is agreed
- A personalised care and support plan
- Respect for dignity, privacy and choice
- Staff selected and supported for their roles
- Communication with agreed family or professionals
- Review when circumstances change
STARTING CARE
How support begins
We take time to understand what is being requested and whether we can meet the person’s needs safely.
01
Initial conversation
Tell us where you live, what support is being considered and what matters most to you.
02
Assessment
We discuss needs, strengths, routines, preferences, communication, risks and desired outcomes.
03
Care planning
The proposed support, responsibilities and preferred way of working are recorded in a personalised plan.
04
Care & review
Support begins with ongoing communication and review so it can respond when circumstances change.
WHERE WE WORK
Local care delivered across the communities we serve
Angels Care Solutions has CQC-registered locations in Barking, Medway and Leicester.
From these locations, we provide care and support across London, Essex, Kent and Leicester City.
We have also recently received a commission from Durham County Council, extending our work into County Durham.
Service availability depends on the person’s location, assessed needs, safe staffing and whether we can provide the required support safely and reliably.
Our service areas
- London
- Essex
- Kent
- Leicester City
- County Durham — newly commissioned by Durham County Council
CQC-registered locations
- Barking
- Medway
- Leicester
COMMON QUESTIONS
Care services FAQs
Which care service do I need?
You do not need to decide this alone. Contact us to explain the person’s circumstances and what support is being considered. We can discuss the most relevant service and whether an assessment would be appropriate.
Can someone receive more than one type of support?
A person’s care plan may include different forms of assistance depending on their assessed needs. The important point is that the overall support remains coordinated, clear and appropriate.
Can care change when someone’s needs change?
Yes. Care should be reviewed when needs, wishes, abilities, risks or circumstances change so that the plan remains appropriate.
Do you involve family members?
Family members and other important people can be involved where the person wishes this, or where an appropriate legal arrangement or best-interest process applies.
How quickly can care begin?
This depends on the support required, the assessment process, identified risks, location and suitable staff availability. Contact us to discuss the circumstances and likely timescale.
NOT SURE WHERE TO START?
Tell us what support you are looking for
Our team can listen to what is happening, explain the next steps and discuss whether Angels Care Solutions can provide the right support in your area.